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How to disable the built-in PDF viewer and use Adobe Acrobat Reader

If you have experienced any problems with opening "Fillable" forms on the Attorney General's Office website while using Chrome, Firefox or Safari. Please follow the instructions on how to change Chrome, Firefox or Safari to open PDF files using Adobe Acrobat Reader instead of the browser built in PDF reader.

To switch from the built-in PDF viewer to Adobe PDF viewer Firefox:

  1. At the top of the Firefox window, click on the Firefox button and then select Options (if you have an older version of Firefox, Options may be found by clicking the Tools button at the top of the window).

  2. Select the Applications panel.

  3. Find Portable Document Format (PDF) in the Content Type list and click on it to select it.

  4. Click on the drop-down arrow in the Action column for the above entry and select Use Adobe Acrobat (in Firefox).

To switch from the built-in PDF viewer to Adobe PDF viewer Chrome:

  1. Open Chrome and type “chrome://settings/content/pdfDocuments” in the URL bar in the browser.

  2. Where it says "Download PDF files instead of automatically opening them in Chrome" click on the toggle button to enable Chrome to download the PDF instead of opening in Chrome.

  3. Close settings tab.

To switch from the built-in PDF viewer to Adobe PDF viewer Safari:

  1. In the Finder, select a PDF, and choose File > Get Info.

  2. Click the arrow next to Open With to expose the product menu.

  3. Choose either Adobe Acrobat or Adobe Reader from the application menu.

  4. Click the Change All button.

  5. When asked if you want to change all similar documents, click Continue.

For more information about enabling Adobe Acrobat or
Acrobat Reader in Firefox, Chrome, or Safari please visit:

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