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Illinois Attorney General Lisa Madigan
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Help for Homeowners

Welcome to the Illinois Attorney General's
Help for Homeowners page. If you are behind in your mortgage payments, the materials on this page contain important information about the steps you should take to prevent foreclosure and avoid falling prey to foreclosure rescue scams. You may also contact the Attorney General's Homeowner Helpline at (866) 544-7151 to learn more about your options or to report a predatory mortgage lender.

Additionally, if you are in foreclosure, you should be aware that a new Illinois law requires mortgage lenders to provide homeowners with a notice of their legal rights and options when filing a foreclosure lawsuit. To review these rights and options, please see: Homeowners in Foreclosure: Know Your Rights.

This page also contains educational materials for consumers who are shopping for a home loan. Obtaining a mortgage is likely one of the most significant financial decisions you will make in your lifetime. Asking the right questions before you choose a loan can mean the difference between obtaining a loan you can afford and losing your home to foreclosure. Reviewing the materials below will help you to know the right questions to ask.



Bank Foreclosure Settlement Information

Attorney General Madigan, in conjunction with other state attorneys general and federal agencies, secured a historic $25 billion national settlement with the country’s five largest bank mortgage servicers – Bank of America, JPMorgan Chase, Wells Fargo, Citibank and Ally Bank, formerly GMAC. The settlement addressed allegations of widespread robo-signing of documents and other fraudulent practices by banks during foreclosure proceedings.

Learn more about the national bank settlement, including how to determine if you may be eligible for assistance according to the settlement.


Mortgage-Related Consumer Complaint Form

If you have a mortgage-related complaint, please complete and submit the form below.


Illinois Mortgage Lending Guide

Struggling to Pay Your Mortgage? In Foreclosure?

Looking for a Home Loan?

Beware of Mortgage Rescue Fraud!

Attorney General’s Congressional Testimony


Consumer Fraud Hotlines

Chicago
1-800-386-5438
1-800-964-3013 (TTY)

Springfield
1-800-243-0618
1-877-844-5461 (TTY)

Carbondale
1-800-243-0607
1-877-675-9339 (TTY)

Spanish Language Toll Free Hotline: 1-866-310-8398

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