Things You Should Know About...
Three-Day Right to Cancel
Illinois law provides citizens with the right to cancel certain consumer transactions within three business days. However, many people mistakenly believe that you have a three-day right to cancel all transactions. In fact, this right applies only to certain types of purchases, as described below.
When you are solicited in your home, the seller must do the following: inform you orally and in writing of your right to cancel; provide the written notice of cancellation in the contract or on the receipt of purchase; and provide you with two copies of the notice (one to keep for your records and one to send to the seller in the event of cancellation).
Canceling a door-to-door sale
The cancellation notice must be written and delivered in person to the campground operator's office or sent by certified mail. You must return the contract and any membership materials you received with the notice of cancellation. The campground operator must refund any deposit made on the contract within ten days of receiving notice of the cancellation.
Physical Fitness Center Contracts
In addition, you have seven days to cancel a contract entered into with a facility that has yet to open. If the center has not yet opened, contracts must give consumers the right to cancel if the facility is not available for use within twelve months of the date the contract is signed or within three months of the opening date specified in the contract, whichever is earlier.
Additional Cancellation Laws
Illinois Buyers Clubs Administrative Code: Under the Buyers Club Contract, you may exercise your written three-day right to cancel. You may also cancel the contract by delivering notice of cancellation by telephone, provided that you follow telephone notice by written notice within the next two days.Return to Protecting Consumers Main Page